How do I order?
Ordering Process
Because each piece I create is lovingly handcrafted and completely bespoke, and due to the nature of the business I ask that payment is made in full.
​
Once you've placed your order, I’ll send you everything you need:
✔ Confirmation of payment & order details
✔ The address to send your chosen inclusions to
✔ A sealable bag / container & spoon for ashes
​
As soon as payment is received and your inclusions arrive, you will receive a confirmation email that they have arrived wit me safely & your order will begin its journey. I aim to complete most orders within 4-6 weeks from the time I receive your inclusions, although they are normally completed sooner.
​
Please note that 9ct gold & custom orders have a lead time of 10 weeks as they are made to order from my suppliers.
​
I’ll always keep you updated throughout the process. If, on the rare occasion, I need to wait for specific components to arrive, I’ll let you know straight away.
​
If your order is for a special date or occasion, please let me know as early as possible—I'll always do my best to accommodate where I can!
​
While I aim to stick to the estimated timeframe, delays can occasionally happen. Rest assured, I treat every piece with care and respect and will work on your keepsake as promptly as possible.
​
Every piece is handcrafted with love and care, using jewellery-grade resin and trusted, UK-based suppliers for settings.​​
​
No two pieces are the same, especially when working with natural inclusions like ashes or hair, so small variations in colour and appearance are completely normal—and part of what makes your keepsake so special.
​
Please note:
-
Very fine, white, or blonde hair may turn transparent in resin. I’ll test and let you know how it’s looking before proceeding.
-
I can often use a little more hair to make it more visible—but sometimes it may still appear faint even though it is present.
​​
Every person and pet is unique—and so are their ashes. When placed in resin, ashes may vary in appearance: some will appear lighter, while others may take on a darker tone. This is completely natural and part of what makes your keepsake truly one-of-a-kind.
​
You can choose whether you'd like the ashes, hair, or fur to be clearly visible or more subtle in your piece. It's a such a personal decision, and I’ll always honour your preferences.
​
If you’re unsure, feel free to ask—I'm happy to guide you through what to expect.
​
How do I now place an order?
​
Click the button below to visit my store, where you can choose your design, select your favourite colours, and let me know which inclusions you’d like. You’ll also have the option to add a little extra sparkle with touches of opal, glitter or crushed glass. See our colour charts for more inspirations
​
If you don’t see exactly what you’re looking for, please don’t hesitate to get in touch—there are many more beautiful options available through my trusted suppliers that aren’t listed online. I’m always happy to help bring your perfect piece to life.
​
​
​